Posts Tagged salesforce
With the new year officially here and Q1 2013 underway, this is the time of year when many companies begin allocating time, resources, and budgets for a new CRM vendor. As the market continues to grow and mature, demand for a wide variety of solutions continues to increase as more and more businesses see the value of having some form of CRM solution in place. (more…)
Posted in: CRM Industry
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People who are looking for a CRM solution for their company — or current CRM customers who want to stay up-to-date with the latest developments — may want to attend a CRM conference before the year is over. (more…)
Posted in: CRM Industry
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CRM partner portal solutions help companies to better communicate and collaborate with their partners.
One common use case for a CRM partner portal is to allow for partners to register leads and to update leads that have been assigned to them. With this use case, a partner portal can serve as “CRM light” for partner end-users. Depending upon what permissions are granted, users can schedule calls, create Opportunities and run reports. (more…)
Posted in: CRM Features
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The Salesforce vs Sugar competition is heating up. SugarCRM just announced record quarterly results and an expansion of its reseller channel. Salesforce.com continues on its aggressive acquisition path as well as its own channel building efforts. (more…)
Posted in: Buying CRM
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In a recent post, we covered single-tenant vs. multi-tenant cloud CRM and touched on the idea that there are degrees of multi-tenancy among cloud CRM applications and among cloud business apps in general.
It turns out that not all multi-tenant business applications are created equal. Some are more multi-tenant than others. Some are on a single, shared database schema (or instance) across all customers, where as others run on a collection of schema. (more…)
Posted in: CRM Access
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As the next chapter in the Salesforce vs Microsoft CRM competition unfolds, Microsoft appears to have made some significant product inroads. With new releases of Microsoft Dynamics CRM Online, to what extent will Salesforce be able to retain its competitive advantage? (more…)
Posted in: Buying CRM
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If your company is considering switching to a new CRM and is looking into the various vendors, here are a few questions that you can ask yourself (and the vendors) as you go through your buying process. (more…)
Posted in: Buying CRM
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If you are switching from a contact manager or a legacy CRM system to a new CRM system, Salesforce and Sage CRM (not to be confused with Sage ACT!) may be among the applications you are considering. Let’s look at both the similarities and differences between these two CRM applications. (more…)
Posted in: CRM
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If you are planning to migrate your company’s GoldMine® data into a CRM system, there are a number of questions that you can ask yourself as you start to plan a data migration. Coming up with answers to these questions can make your GoldMine data conversion a much easier experience. (more…)
Posted in: Data Migration
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CRM data migration can be performed in a “quick and dirty” fashion, or it can be done with careful forethought and execution. With the right preparation and planning, a new CRM application will be easier for end users to work with and and will result in data that can be segmented for marketing purposes in a more meaningful way. It will also provide more accurate management reports. (more…)
Posted in: Data Migration
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