While CRM software is increasingly becoming a tool used by a wider variety of people in a business, it’s still most closely associated with being a tool for sales professionals. It provides good salespeople with the information and functionality they need to become great salespeople.
If there are problems with your sales methods, no software can make you an overnight success (more…)
At CRM Switch, we rarely do news analysis, but this story is just too relevant to our overall content to pass up on.
The Microsoft/salesforce.com product integration partnership announcement left quite a few people in the CRM industry scratching their heads. (more…)
For two decades, QuickBooks has been the dominant accounting software for small and mid-size businesses. Since it requires no formal accounting training to use, and offers numerous industry specific versions, its popularity is no surprise. Within the small business accounting market, QuickBooks captures nearly ninety percent. (more…)
Suddenly, and without any prior warning, you’re under attack.
The assailant is a hulking decayed horror that has a singular focus: to devour you as quickly as possible and move on to the next victim. There’s nowhere to run, nowhere to hide, and you are all alone.
Faced with your final moments, you dig deep down inside yourself to find a way out of this horrible nightmare. (more…)
On the surface, Facebook & CRM are aimed at opposite groups: people connecting with friends vs. salespeople managing opportunities. However, CRM is built on the premise that the more data you have about your customers, the better your relationship management will be.
And when it comes to collecting data about people, Facebook is in a league of its own. (more…)