The Salesforce vs Sugar competition is heating up. SugarCRM just announced record quarterly ...

In a recent post, we covered single-tenant vs. ...

Faced with the prospect of switching from a client/server contact manager or CRM system to cloud CRM, it’s easy ...

As Salesforce.com and Microsoft continue to compete for online ...

What’s the difference between single-tenant and multi-tenant CRM? Why should this difference matter to you as a CRM buyer?

The difference between ...

The decision to make a CRM investment is an important one for both management for the ultimate ...

Over the years, many vendors have developed vertical market software applications — applications designed from the ground up for a specific ...

It’s time to buy a new CRM system, which means rounding up the usual suspect vendors for discussions and presentations. These ...

Will additional CRM leads be a natural byproduct of a new CRM system?  A switch to a new CRM ...

If your company provides customer service or technical support directly to end customers, is the customer support functionality ...