Archive for February, 2010

Today’s business environment is more of a moving target than ever.  Employees are demanding increasingly more ...

Congratulations, your company has decided to make the switch to a new CRM application.  Now comes the work effort — determining how best to configure the application to your company’s needs and migrating legacy data ...

Legacy data can sometimes be very messy.  Spending the time to analyze legacy data allows companies to understand the results of a wide variety of users having logged customer interactions within a legacy CRM system ...